Do I have a dedicated contact person?

Yup. If needed, we’ll also involve individuals with specialised expertise to address your concerns.

How do we communicate with each other?

If you and your company use Slack for internal communication, we’ll set up a shared channel via Slack Connect for easy exchange. For those who don’t use Slack, we can of course communicate via email. You can also reach us via WhatsApp.

Why do I need a ‘marketing road map’?

So you know exactly what’s important in your individual company’s life cycle in order to accelerate success. We will lay the groundwork for long-term growth. A clear road map for orientation, rather than doing things that aren’t necessary right now.

What is this partner network that I can access at advantageous terms?

We’re marketing and brand strategists. That means we don’t carry out implementation ourselves. However, good implementation of strategy is crucial, both creatively and in terms of media. While we’re well-versed in strategic marketing know-how, there will always be specialised disciplines where others excel. But as PUNCH Up members, we want you to have the best-possible set-up to maximise your overall marketing success, even if it involves topics beyond our scope of strategic consulting. We’re driven by your success. So, we provide access to a growing network of partners from all marketing-relevant areas, carefully selected for their expertise. We will match you with partners perfectly suited to your needs, only when necessary and to your benefit. From larger agencies to small boutiques and individual experts, we will cover it all to ensure all your needs are met and to ensure that you always run more successful marketing campaigns along the entire chain. We’ve made agreements with all partners in advance to ensure mutual benefit. As part of our PUNCH Up community, you will gain direct access to people who can address your concerns if we can’t cover them ourselves, all at a top price–performance ratio and with conditions you wouldn’t get as a lone fighter. No lengthy initiation processes required. Our partners benefit by gaining exciting clients who are well-prepared. And we benefit by receiving a small referral commission. But more importantly, we know that our joint strategic groundwork won’t falter at implementation but rather will accelerate your progress.
And if something’s missing, we’ll also find partners in areas not yet covered. We know the industry so well – so you don’t have to.

Can I call you around the clock? Even at weekends or over Christmas?

Especially at Christmas. Who doesn’t need a good excuse to escape from family gatherings? Otherwise, you can reach us from Monday to Friday, 9 a.m. to 7 p.m., and we’ll get back to you as soon as possible. If it’s urgent, we’ll also help after 7 p.m. or at weekends.

Do you work internationally?

Yes.

What about the contract duration?

Each completed PUNCH Up membership has a minimum duration of six months. After that, it can be cancelled on a monthly basis.

When and how can I cancel?

Pretty much the same way you would give notice to an employee. If you’re not satisfied with us anymore, we’d appreciate it if you’d talk to us first so we can find a solution together. But if you’d prefer to continue on your own, you can easily cancel via email with a notice period of four weeks before the end of the contract period, after which it won’t be extended.
Contract duration: minimum of six months. If not cancelled, the term is extended by one month.

Can I book this consulting subscription for just two months?

Nope. That doesn’t work for us. It’s all about ‘customer lifetime value’ and such.

What other costs do I have to bear?

In addition to your membership fee and optional costs for additional services, there are no further costs for you. Extra costs will only be incurred if you want us to be present live outside of the workshops associated with the strategy components. Similarly, travel expenses, external costs (e.g. for market research), and partner services are also separate.